CANCELLATION & REFUND POLICY

Thank you for visiting https://slmultimartglobal.com/. As used in this privacy statement, the terms “our”, ”we” and “us” refer to both SLMULTIMART GLOBAL and the distributor unless the context provides otherwise. This privacy policy sets out how SLMULTIMART GLOBAL MARKETING PRIVATE LIMITED uses and protects any information that you give us when you use this website. SLMULTIMART GLOBAL is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Product Return Policy

  • In case of any dissatisfaction, manufacturing or packaging defect, customers/Distributors can return/exchange the product. The customers/Distributors must contact the Distributor/Company from whom they had purchased the same, within 30 days from the date of purchase. They have to provide a reason and return the said products. In case the customer returns the product, it is the distributor's obligation to satisfy the customer’s need for money refund or replacements of products. The Distributor can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the distributor does not want the same products, the Company will give a cash voucher of the same amount, which can be used by the Distributor for purchasing products of their choice.
    ● Product Return Form
    ● Reason for return
    ● Copy of Invoice
    ● Products to be returned
  • 1. Buy Back Policy

    The Company provides a Buy Back Policy to the distributor who wishes to resign from his/her distributorship and return any SLMULTIMART GLOBAL products that are in good condition, useable, resaleable, restock-able, unopened, unaltered and must have a shelf life of at least four months.
    If the Distributor resigns within 30 days from the purchase of the products, Success Life shall provide a full refund for the products to the Distributor.
    If the Distributor resigns from his/her distributorship after the expiry of 30 days from the date of purchase of products from Success Life, the amount refunded will be equal to distributor cost of the products being returned, less total bonus paid out by the Company on the original purchase, less 10% service charge.
    The Buy Back policy is designed to impose upon the sponsor and the Company the obligation to ensure that the distributor is buying products wisely.

    2. Cancellation

    For Cancellation of confirmed/placed order please Contact Us on our helpline no : +913335911148
    or write to us at info@slmultimartglobal.com
    Please Note: Product Return Policy is NOT valid on Electric items if opened.

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